COVID19 Policies and Procedures 

Before your appointment...


Patients are required to wear a mask at all times. We ask that you please wear your own reusable cloth mask. 

Patient Prescreening:

Patients will be prescreened 1-3 days prior to their appointment, and prior to entering the clinic on their appointment day.

  1. Have you had close contact with anyone with acute respiratory illness or travelled outside of Ontario in the past 14 days?

  2. Do you have a confirmed case of COVID-19 or had close contact with a confirmed case of COVD- 19?

  3. Are you currently awaiting results from a COVID-19 test?

  4. Do you have any of the following symptoms:

    •   Fever

    •   New onset of cough

    •   Worsening chronic cough

    •   Croup (barking cough/whistling noise when breathing)

    •   Shortness of breath

    •   Difficulty breathing

    •   Sore throat

    •   Difficulty swallowing

    •   Decrease or loss of sense of taste or smell

    •   Chills

    •   Headaches

    •   Unexplained fatigue/malaise/muscle aches (myalgias)

    •   Nausea/vomiting, diarrhea, abdominal pain

    •   Pink eye (conjunctivitis)

    •   Runny nose/nasal congestion without other known cause

  5. If the person is 70 years of age or older: Are you experiencing any of the following symptoms:

    •   Delirium

    •   Unexplained or increased number of falls

    •   Acute functional decline

    •   Worsening of chronic conditions

Risk Waiver:

A risk waiver will be emailed to the patient on completion of treatment booking. This must be signed before the treatment can be provided. 

When you arrive at the clinic... 

Patients will park in the spaces at the side or rear of the building that are closest to the road (old staff parking) and await a phone call from their therapist/reception. (If patient does not have a cell phone, they may approach the back door at their appointment time to wait for their therapist, maintaining at least 2 metres from anyone else who may be waiting). The patient will be asked the screening questions again, if the therapist agrees, the patient will put on their face mask and will approach the back door. The therapist may take the patient's temperature using the touchless thermometer, prior to patient entering the building.

During your appointment...

The therapist will walk the patient to the washroom where the patient will wash their hands (warm water and soap, minimum 20 seconds). The therapist will lead the patient into the treatment room, holding the door for them. Masks will be worn by the therapist and patient for the entire treatment,and talking will be kept to a minimum. 

After your appointment...

When the patient has exited the treatment room, the therapist will lead the patient to the front desk where they will be provided hand sanitizer. The patient can pay using direct billing, e-transfer or by using tap (hover). The patient may rebook online or call in later and leave a message. The patient  will leave by the front entrance (barring any mobility restrictions) and return to their car. If a cloth mask was borrowed, it will be placed in the basket outside the entrance.


Effective immediately we will be increasing all Massage Therapy Service rates by $5 due to increased costs of PPE, sanitization supplies, and clinic social distancing protocols. We hope you will all be understanding in the matter as COVID19 has greatly effected our operations at Bliss Wellness. 

Our new prices are as follows:

30min   $65

45min   $85

60min   $100

Massage treatment length may vary by 5 minutes due to COVID19 protocols.

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© 2017 Bliss Wellness 7A Progress Dr. Orillia, Ontario | 705-323-9319Privacy Policy